Check-In Time: 11:00am – 22:00pm     Check-Out Time: 11:00am

Early check-in or late checkout is subject to bed/room availability on the relevant day, to be reconfirmed with the Front Office staff. 

Rooms not occupied by 22:00 hours will be seen as No-Show, unless prior arrangement has been made. 

It is mandatory for all guests to produce a valid identity document upon check-in; for foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity. 

Guests checking into the hotel must be at least 18 years of age. 

Upon check-in, all guests must register through a guest registration form.  

Please note that any change in the guest’s reservation may change the rate and/or require payment of cancellation fees. 

Group Guests and Corporate Guests may have some special arrangement based on their contract with T-Stone Apartment Hotel or based on a unilateral decision of the Hotel Management. 

For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel checkout time (11:00 hours) the day following arrival.  

For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation.  In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and the hotel is unable to hold rooms consistent with this room hold policy, Tstone Apartment Hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), as well as pay for transportation to that hotel. As a comparable accommodation.